Services · Security-first since 2003
virtual IT department
Servers, networks, workstations, helpdesk, and strategy, handled by one accountable team. The outsourced IT department for Des Moines and Iowa small businesses, run security-first since 2003.
The problem
Hiring One IT Person Isn’t a Department.
A single in-house tech means one set of skills, one schedule, and one point of failure. When they’re on vacation, so is your IT. When something breaks outside their specialty, you’re searching for help at the worst possible moment. And the salary alone costs more than most small businesses should be spending on technology.
A virtual IT department replaces that gamble with a bench: engineers, security specialists, and a strategy lead who already know your network. Netbringer manages your servers, networks, workstations, patching, licensing, and documentation proactively, preventing problems before they interrupt your day. Fully managed, or co-managed alongside the staff you already have.
13
Services under one roof
24/7
Proactive monitoring
23
Years running IT
1
Team, less than one hire
What’s included
What Your Virtual IT Department Includes
Six functions, one team, one monthly relationship. Each maps to layers of the 22 Layers of Cybersecurity, because reliable IT and secure IT are the same discipline.
Server & Network Management
Your servers, firewalls, switches, and Wi-Fi monitored, maintained, and documented, so the quiet infrastructure stays quiet.
Workstation Care
Every PC and Mac patched, protected, and tuned on a schedule. Problems get fixed before most people notice them.
Helpdesk That Answers
Real technicians on the phone when your team needs help, with remote fixes for most issues in a single session.
Patching, Licensing & Lifecycle
Updates applied on a tested schedule, licenses tracked, and hardware replaced on a plan instead of in a panic.
Cloud & Microsoft 365
Your Microsoft 365 or Google Workspace administered and secured: accounts, mailboxes, sharing policies, and backups.
Documentation & Strategy
Your network documented, your budget forecast, and a quarterly review that keeps technology aligned with where the business is going.
Everything we run for you is secured by the same defense-in-depth framework behind our managed cybersecurity. One team, every layer accounted for.
Tour the layers
Questions
Virtual IT, Answered
What does a virtual IT department include?
Everything an in-house department would do: servers, networks, workstations, helpdesk, cloud administration, patching, licensing, documentation, and strategy, delivered by a team instead of a single hire. Security isn’t an add-on; it’s built into every task through our 22 Layers of Cybersecurity framework.
Is outsourced IT cheaper than hiring in-house?
Usually, and the comparison is rarely close for businesses under about fifty staff. One mid-level IT salary exceeds what most small businesses invest in a fully managed department, and a single hire can’t cover security, cloud, networking, and strategy at once. You get the bench without the payroll.
Do we keep control of our systems and accounts?
Yes. You own every account, license, and password; we document everything in writing and hand it over whenever you ask. Good IT providers make themselves easy to leave. It’s part of why clients stay.
Can you work alongside our existing IT person?
Absolutely. Co-managed IT is common: your staff keeps the day-to-day work they’re good at, and we take on monitoring, security, patching, and escalations. Clear lanes, written down, reviewed together.
How fast do you respond when something breaks?
Routine requests are scheduled through the helpdesk; outages jump the queue; and true emergencies go straight to the emergency line at 515.207.7777, where a human answers. You always know where your ticket stands.
Next step
See What a Whole Department Feels Like
Start with the free self-assessment to see where your current IT stands, or talk through what fully managed would look like for your team. No pressure, plain English, since 2003.